R100 Trial Class
Facebook Instagram

The Nitty Gritty: FAQs, Studio Etiquette, and Waivers

Studio FAQ’s

We work on a dedicated class schedule. You may reschedule if there is space in another class during the same month. Credits will not be refunded or carried over to future months, in keeping with standard studio policies across Cape Town.

Yes, our group classes follow the school term schedule. The studio will be closed during school holidays, and no regular classes are held on public holidays.

Dress comfortably to allow free movement, but ensure your instructor can observe your body alignment. Avoid zips and jewelry.

  • Footwear: Barefoot is encouraged for optimal movement. Socks (anti-slip available for purchase) are optional. If barefoot, please ensure clean feet; wipes are available at the door.
  • Optional items: Feel free to bring a towel and water bottle. Mats are provided, but you’re welcome to bring your own.
  • Loevenstein: Use street parking; there is no onsite parking.
  • Eversdal: Please only park in the onsite spaces provided.

Yes, our studio is open to all. If you prefer a ladies-only class, let us know, and we will try to accommodate you.

Consistency is key! While once a week is a great start, we recommend 2–3 sessions weekly for the best results. Shorter gaps between classes help you retain progress and improve muscle memory.
Pilates is a low-impact exercise suitable for all body types. It helps you strengthen your core, improve movement, and prepare for other physical activities. Our studio offers a welcoming, supportive environment tailored to your needs.
Pilates can contribute to weight loss as part of a holistic approach that includes healthy eating and lifestyle changes. While it’s not primarily designed for weight loss, it strengthens your body and supports long-term wellness.
Yes! Pilates was developed with rehabilitation in mind. Always consult your doctor first, and let your instructor know about any conditions or pain. Modifications can be made to ensure safety and effectiveness.
Absolutely. Pilates combats aging effects by improving posture, reducing joint pain, and increasing flexibility. Depending on your needs, you may start with private sessions before joining group classes.
No. We meet you where you are and tailor a program to your needs. Regular attendance will bring noticeable improvements.
While both emphasize the mind-body connection and promote flexibility and balance, Pilates is more dynamic and focused on physical rehabilitation and strength. Yoga often incorporates spirituality and meditation, making the two complementary disciplines.

Studio Etiquette

General Conduct:

  • Cellphones: Keep phones on silent to maintain a peaceful atmosphere.
  • Punctuality: Arrive on time to avoid disrupting the class.
  • No shoes policy: Please leave shoes in the designated storage area at the door.

Hygiene & Safety:

  • Clean Mats & Equipment: Use the sanitizing spray provided to wipe down your mat and equipment after class.
  • No strong perfumes: Our mats are porous, and some clients may be sensitive to fragrances.
  • Chewing gum: Not allowed during class for safety and focus.

Respect for Others:

  • Maintain a quiet and focused environment during class.
  • Be considerate of others’ personal space and experience.

Waiver of Liability & Studio Policies

Important Note
An official agreement is signed digitally prior to members joining the studio. By completing the sign-up process, clients acknowledge and agree to the following terms
and conditions:

Waiver of Liability
1. Assumption of Risk: Participation in physical activity involves inherent risks, including injury. Clients participate at their own risk.
2. Release of Liability: Wellness Collective by Debi Malherbe (Pty) Ltd and its affiliates are not liable for injuries or damages incurred during classes or activities.

Health Conditions

  • Clients must disclose all medical conditions and may require medical clearance.
  • Pregnant clients must inform the studio and obtain clearance from a healthcare
    provider.
  • Notify the studio of any medical condition changes during your membership.

Policies
1. Cancellations:

  • Morning classes: Cancel at least 12 hours in advance.
  • Afternoon classes: Cancel at least 6 hours in advance.
  • Late cancellations or no-shows result in forfeited sessions.
  • Missed classes can be rescheduled within the same month, subject to
    availability.

2. Payment:

  • Preferred methods: EFT or cash. Card payments incur a surcharge.
  • All fees are paid in advance.
  • No refunds or carryovers for unused sessions.

3. Pre-assessment: New members must complete a pre-assessment before joining group classes. Placement in a group class is at the discretion of the trainer.
4. Studio Cancellations: If a trainer cancels a class, clients can make up the session or receive a credit valid for one month.
5. Termination of Classes: Provide one calendar month’s notice for membership termination.
6. Privacy Policy: Personal data is used only for studio operations and complies with POPIA regulations.
7. Media: Photos/videos for marketing purposes require prior consent.

If you have additional questions or concerns, please don’t hesitate to reach out.

pilates@yourwellnesscollective.co.za
081 583 6597

We look forward to welcoming you to the Wellness Collective – a space where movement, care, and well-being come together.

Scroll to Top